Louisiana Comp Blog’s upcoming tech conference, Spotlight on Solutions, will bring together various stakeholders in the workers’ comp industry on June 15th in New Orleans to discuss how technology is changing comp and where we’re headed in the age of endless information.
Leading up to the conference, this Q&A series will allow attendees to learn more about our presenters and what they have to offer. Below, Elizabeth Lowry, of CorVel Corporation, talks about her background and how outcomes can be improved with tech.
More information and registration for Spotlight on Solutions is available here.
Comp Blog: What is your educational background?
Lowry: Somewhat eclectic. I went straight to business school from Bonnabel High and earned both my Marketing degree and MBA from the University of New Orleans (UNO). I completed about 25 percent of a PhD program, but paused my doctoral pursuit to join CorVel. Somewhere in there, I also completed two years in vocal performance.
Comp Blog: What positions did you hold prior to joining CorVel’s leadership?
Lowry: I worked in higher education in Louisiana for more than 13 years, including teaching both undergraduate and graduate courses at the Freeman School of Business at Tulane. My specialty was marketing analytics/statistics. My last position at UNO was as Chief of Staff.
Comp Blog: How long have you been with CorVel?
Lowry: Seven years.
Comp Blog: What does your day-to-day look like in your job?
Lowry: My day is basically work gumbo, a little bit of everything for my three states – Louisiana, Mississippi, and Alabama – which keeps things interesting! My priorities range from overseeing operations, financials, and client outcomes and relations to new business development and team development. I balance time between people and numbers.
Comp Blog: How does technology influence your work?
Lowry: Since we are a national/local blended company, technology has helped me bridge the geographical gap, allowing us to communicate in real-time with our national team (such as our 24/7 triage nurses and IT/programmers) and our field ops (such as our case managers physically located throughout the state). For example, in our telehealth service, we can tap into, and share expert resources without delay.
Comp Blog: What are the key takeaways that you would like Spotlight on Solutions attendees to gain from your presentation?
Lowry: Patient advocacy on the front-end of a claim yields better results for everyone.