For the first time in its four year history, the annual Rising Medical Solutions’ Workers’ Compensation Benchmarking Study identifies which claims best practices are generating better outcomes. Findings from the just published 2016 study reflect results from a nationwide survey of 492 claims leaders who report on methods that drive success in their organizations. Among the key differentiators identified, higher performing claims organizations are more likely to:
- Link key performance indicators (KPIs) to desired claim outcomes
- Employ claims decision support tools – such as workflow automation, advanced analytics, and predictive modeling – and use them more frequently throughout the claim lifecycle
- Leverage numerous data sources to develop analytics, like Evidence-Based Medicine (EBM)
More information and a link to the report here.