In industry news:

The Workers’ Compensation Benchmarking Study’s 2017 annual survey is underway. Now in its fifth year, the study continues its investigation of how and what higher performing claims organizations are doing compared to industry peers. Reprising its 2014 survey questions, the study will not only further specify the high performer’s profile on an expanded set of successful behaviors, but it also will benchmark the industry’s overall progress in the past three years. Finally, the survey will continue its exploration of the emerging “claims advocacy” approach to engaging injured workers.

More info here. Take the survey here.

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