LCTA Workers’ Comp (LCTA) and Prime Occupational Medicine announced a partnership giving employees covered by LCTA access to a 24 hour nurse triage call center. This center will provide timely guidance to employees on what to do if they are injured on the job. According to the press release, by offering the nurse triage call center, an average of 48.1 percent of claims are resolved immediately by phone. Thus, almost half of emergency room visits are avoided, employees have immediate care, minor issues are directed to first aid, and reporting time is significantly reduced.
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