The U.S. Equal Employment Opportunity Commission (EEOC) has launched a pilot program to digitally transmit documents between the agency and employers regarding discrimination charges. Eleven of the EEOC’s 53 offices will participate in the program, called ACT Digital, which aims to improve customer service, ease the administrative burden on staff, and reduce the use of paper submissions and files. According to the Commission, this is the first step in the EEOC’s move toward an online charge system that will streamline the submission of documents, notices and communications in the EEOC’s charge system. It applies to private and public employers, unions and employment agencies. The EEOC receives about 90,000 charges per year, making its charge system the agency’s most common interaction with the public.
Read the full release from the EEOC here.