In tech news:

A.M. BestTV covered the 79th Annual National Association of Independent Insurance Adjusters being held in Georgia, where technology was key for industry leaders. Paul Graf with Claims Service Corporation of America explains in an interview with Best that embracing the technology is a process, but necessary. He said that mastering estimating platforms and paperless processing are commonplace now, and identified the use of drones as a next step.

Watch the video here.

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